Le Reverse mentoring : Retours sur expériences

Abstract

The rhythm of technological acceleration is constantly increasing, and the company's seniors, although experienced in their fields of specialization, often find themselves in situations of blockage when it comes to the use of technological tools, whether it concerns the tools necessary for work, the tools that facilitate work or the communication tools. On the other hand, the younger generations (X and Y), who are generally juniors, are masters of technology, known as "digital natives".  It is therefore interesting to consider this generational diversity and direct it towards an axis allowing a transfer of knowledge different from the classic version (Senior → Junio). This is a reverse transfer of knowledge called "Reverse Mentoring".

This new practice, that starts to interest some companies, is simply a reverse situation of the known tutoring, through which the Junior transfers knowledge to the Senior. Here we are talking about technological knowledge.

Based on a literature review of 14 articles, we will try through this article to clarify the definitions of Reverse Mentoring, its benefits for juniors, seniors, and the company, and through case studies conducted previously, we will present examples of companies that have successfully implemented Reverse Mentoring and others that have failed.